Shipping policy

At Newinsub, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy to understand our processes and timelines.

Order Processing Time:
All orders are processed and shipped within 4-5 business days after the order is placed. You will receive a confirmation email once your order has been dispatched.

Estimated Delivery Time:
After your order has been shipped, it will typically arrive at your doorstep within 7-9 business days. Please note that delivery times may vary depending on your location and any potential delays with the shipping carrier.

Order Tracking:
Once your order has been shipped, you will receive an email notification containing a tracking number. This allows you to monitor the status of your shipment and know when to expect delivery.

Shipping Delays:
While we strive to meet the estimated delivery times, delays can occasionally occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier delays. We appreciate your patience and understanding in such situations.

Cancellation Policy

Orders can be cancelled only before they are shipped. (Prepaid orders will get full store credit as refund)

Once the order has been dispatched from our warehouse, cancellation will not be possible.

In such cases, customers may place a return request after delivery through our return portal:

- Return & Exchange Policy

Return Pickup Charge:

For returns initiated by the customer, a ₹150 reverse pickup fee will apply. This charge covers the cost of arranging the return and will be deducted from your refund.

Please ensure this is factored into your return decision. For any questions, feel free to contact our support team.

Contact Us:
If you have any questions or concerns about your order or shipping, please contact our customer service team at support@newinsub.com. We are here to help and ensure you have a positive shopping experience.

Thank you for choosing Newinsub. We value your business and look forward to providing you with high-quality women's western wear.